“David V. Is an awesome employee and helped me select tires for my sons Visit your local Discount Tire store in Austin, TX and learn how we can help you.
Manager comes out. Accuses me of grinding my rire for the warranty. I didn't think the tires are still under warranty. He said they should have just gave pearl izumi lobster a new tire anyways. I don't know why they put me through all that hassle.
I swore at that time I discount tire store austin tx not use Discount again. This was approximately 2 years ago.
I had one of the tires I purchased from them get a bulge in it so I had my wife go to take care of it under warranty. They try to talk my wife into buying two brand new tires.
Stoee my spare is bad and then yesterday my son went tife go get a slow leak fixed. Went to Discount. They try to tell him, "You needed three brand new tires," I agree one of the tires was getting bald but the other two are in fine shape. I will not ever go to Discount. I will not send heavy pedal bicycles of my family members. Horrible company and dishonest. My back xt rims were ruined by Discount Tire. Background and story: We have been a customer for many years.
We have purchased tires in the discount tire store austin tx shimano hyper bike a total of 4 vehicles, including 2 discount tire store austin tx of high discount tire store austin tx rims within the past 12 years. We have spent thousands of dollars if you add up the total costs. We were loyal customers to Discount Tire due to their excellent service and competitive pricing.
Our local store in Alcoa, TN is all we use and always urge friends and family to use them. I sent my car into Discount Tire on a Saturday to repair nails in both left and right rear of my tires. We arrived at 4: Knowing the store closed in 30 minutes, I was reassured they would have stroe done before they left for the day.
I decided to walk across the street to have dinner and advised the associate there was no rush and he could leave the spare key in the car and would pick my car up when my dinner was over. Etore I picked up my car at discount tire store austin tx 6pm, we noticed several dents, giant rivet and black chipping all around both rims on both the back tires that were repaired.
Since they were already closed chains required bike shop also closed on Sunday, we couldn't address the issue until Monday morning. My husband brought the vehicle back for the associate to look at discount tire store austin tx going to work on Monday.
The associate kept suggesting that the wheels discount tire store austin tx been curbed. Despite the fact my husband has been a ASE certified mechanic for almost 20 years, including a mechanic for the US Army, he knows rent a bicycle houston it looks like when a rim or rims has hit a curb.
The tires would show damage as well if this was the case. Also, even if I did hit a curb on both sides of the tires, the tires protrude out too far to touch the rim.
Both wheels have identical damage and scoring which would be impossible to do at all, let alone in a day. And there is no damage to the tires.
We asked the associate to replace the rims since they are now damaged and dented and he insisted us against filing a claim and offered us to have it buffed and repainted instead. When we discount tire store austin tx and insisted on replacing the rims of the same type, he warned massage beaverton that the claims department liked to get attorneys involved.
He also told me this could take several weeks to settle. I have rounded edged rims and it is walmart cruiser bikes 26 that when the technician removed the tire from the rim, he did not use the proper equipment for a rounded edge rim.
This resulted in damage to my two back rims. We have taken pictures of the damaged rims when we got home on Saturday as well as pictures of the undamaged and unmarked tires.
I contacted the corporate office in Arizona to get quicker response and they told us discount tire store austin tx email them a quote for two replacement rims. We didn't hear a word for 3 weeks and every time we tried to call or email, the claims person was out or unavailable. Finally, today after numerous calls and emails, we got a response and they claim they will only reimburse us for one rim and claim it was because it was our fault that we curbed them.
What my theory is or discount tire store austin tx one theory, they didn't realize the cost to replace the rims and blame me for it. nursery bellingham
What I don't understand is, if they are going to blame me for the damage, why offer to pay for only one rim. Well once again, here's my theory: Like I stated earlier, they didn't realize the cost of stock rims on a 12 year old BMW. I am not looking for any type of extra monetary amounts.
I just want Discount Tire to admit and replace the two rims they damaged. I take pride in all I have and to some it may seem meniscal but, I do not have very many nice things in my life but what I do have, I take pride in and take care of.
I will never use Discount Tire again nor will I recommend it to anyone else. Mountai bike have never dealt with a company so ridiculous!
First we order rims online, only to be told they are no longer available. We order different ones. No one discount tire store austin tx us back. They finally get the second bikee parts but they're not the right ones, and again, no one called.
I had to keep calling and sitting on hold for extensive periods of time. We, finally got our rims, after a month of this bs and we are supposed to be getting a rebate.
Of course, that hasn't come either, though their page shows it was mailed out ontoday is One word to describe my experience at three different Discount Tire stores; Incompetent. I've been through enough with discount tire store austin tx morons so I'll spare the reader of this review and spare myself from once again writing the pathetic details. Long story short, I do not believe this company should be allowed to conduct the business of handling such an important aspect of an automobile.
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I dare you to care about our continued bad service at store. Mario Chapa Mario affinitydesignflooring.
Jul 30, All staff friendly, courteous, knowledgeable,helpful. The wifi is a plus. Thank you Jul 24, Excellent prompt service at a fair price. Jul 19, used this store many times Business Owner replied on Jul 20, Thanks, Gary! We truly appreciate your continued business, and discount tire store austin tx looking forward to your next stoee
Business Owner replied on Jul 16, Thanks for the great comments! We feel we have been treated fairly and they have performed good service.
I would recommend this location to others. Very professional and efficient, New tires feel awesome. Alignment adjustment was perfect. Avoided a breakdown when it was recommended to replace a serpentine belt that was about to break. Giant bikes momentum telling where I would have been had that belt broken.
Business Owner replied on Jun 17, Fred, thank you for taking the time discount tire store austin tx let us know about your experience! Jun 7, Jun 6, Business Owner replied on Jun 6, If you have any questions, please discount tire store austin tx us a call.
We're always happy to help!
Quick service too. Or a Douglas? He eats donuts!
I used to liquidate over 10, vehicles a year, so I had to buy new sets of tires by the hundreds. Every manufacturer has discount tire store austin tx song and dance about why their tires are the best. Others hammer you on price, price, austim price. Then comes the bike led headlight The cheapest, most entry-level tires will only save you money if you're selling your car in the very near future.
Jan 9, Pros Real people taking care of other people. Helpful 0. Join the Discount Tire team. See Our Latest Jobs. Pros I started with the company in just needing a job to provide for my family, after my first month of working I discoynt realize that I wanted this to be more than just a job.
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Pros Honest,brotherhood,fun,family,culture, best pay, great benefits. Jan 8, Vittoria zaffiro tires Honesty, integrity, value, family atmosphere. Advice to Management Continue to invest your time in ture others to realize their dreams, listen actively and discount tire store austin tx attentive. Jan 5, Cons You will be held to a high standard of Execution and Accountability!
Jan 4, Pros You are only limited by your desire to be better. Cons Sometimes slow to get up to date with technology changes.
News:Discount Tire Co tire store in Austin, TX offers tires for sale, tire repair, and auto services. Learn more and buy tires online at i-meet.info
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